Privacy Policy

Introduction

Welcome to Chapters360 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our YouTube timestamp generator service.

Information We Collect

Personal Information

We collect minimal personal information necessary for the functionality of our service:

• Name: We collect your full name for account identification and personalization purposes.
• Email Address: We collect your email address for account authentication, communication, and service-related notifications.

Technical Information

To improve our service and ensure proper functionality, we may automatically collect certain technical information:

• Device information (type, model, operating system)
• Browser information (type, version)
• IP address and general location data
• Usage data and service interaction patterns

Contact Form Information

When you contact us through our contact form, we may collect:

• Name
• Email address
• Phone number (optional)
• Message content

How We Use Your Information

We use the collected information solely for the following purposes:

• Authentication: To verify your identity and provide secure access to your account
• Service Functionality: To enable core features of our YouTube timestamp generation service
• Account Management: To manage your user account and preferences
• Communication: To respond to your inquiries and provide customer support
• Service Improvement: To analyze usage patterns and improve our service quality

Information Sharing and Disclosure

We do not share, sell, rent, or trade your personal information with third parties.

Your personal information remains confidential and is only used internally for the purposes outlined in this policy. We may only disclose your information in the following limited circumstances:

• When required by law or legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transaction (with prior notice to users)

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission (HTTPS)
• Secure password hashing
• Regular security assessments
• Limited access to personal information on a need-to-know basis

Third-Party Services

Our service integrates with Google OAuth for authentication purposes. When you choose to authenticate using Google, you are subject to Google's Privacy Policy in addition to ours. We only receive basic profile information (name and email) necessary for account creation and authentication.

We use Google Analytics to understand how our service is used. Google Analytics may collect information about your usage patterns. You can opt out of Google Analytics by using the Google Analytics opt-out browser add-on.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Withdrawal of Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use essential cookies to maintain your login session and ensure proper functionality of our service. We also use analytical cookies to understand service usage. You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our contact form or reach out to us directly.

We are committed to addressing your concerns and will respond to your inquiries in a timely manner.